Samphire’s 24 hour service ensured that we were able to meet the delivery deadline and therefore keep a very happy customer. The support, understanding and responsiveness during crisis with Samphire is undoubtably up there with the very best and our business is stronger with them as a trusted partner.
Furthermore, to supporting us during difficult times, Samphire are always on hand day to day to provide us with an extremely fast service, ensuring we have all documents from EAD’s to T1’s in time to ship effectively and to the clients desired timeframes.
We would also like to highlight another instance of Samphire showing us their impeccable service and trust as a partner. We had a client recently who needed to utilise a separate deferment account as theirs was maxed due to it being the end of the month. Samphire were very quick to agree to deposit over £100,000 directly into their own deferment account which therefore allowed our client to ship their urgent goods further strengthen our relationship.
In summary, we believe that Samphire are clear winners in this category. If you are looking for a partner who listens, is trustworthy and always on hand to assist then Samphire are most definitely the company to use.